Problem Resolution
Solving Problems
We buy and sell new and used surplus products. There is always a risk (for the buyer and seller) that there might be an issue with the product’s functionality or presentation. While we strive to keep our listings clear and concise, problems can arise.
We can solve any problem that comes our way. Please let us know if there is an issue. We are here to help.
Call us, darnit!
We’re here to fix your problem. If there is an issue, call us at (480) 899-9897. We answer the phone. No menus, no hold.
If we are not available, please leave a voicemail and we’ll get back to you very quick
Email Directory
General Inbox: info@b2esurplus.com
Problem and Resolution: resolution@b2esurplus.com
Troy Stiffler (CEO): troy@b2esurplus.com
Returns, Repairs, Comps
There are a lot of ways to fix problems. This includes handling returns, covering repairs, and compensating. We will use our skills to solve any problems that might come up.